Reservations & Payment
You may choose from any of the following options. If you have any questions, please do not hesitate to call us prior to paying online as there are no full refunds for online payments. Confirmation by phone or e-mail will be sent as soon as possible.
Our cancellation policy is as follows: 6-8 hour advance notice required for cancellation due to inclement weather – we will show up unless we hear from you; a partial refund may be sent within 30 days of cancellation provided proper notice has been given; Olde Tyme Carriage Co. reserves the right to avoid or alter any and all situations where safety may be a factor, and the right to cancel any and all agreements in the event of hazardous conditions. (If you cancel, you may or may not receive a refund but if we cancel, we will refund you.)
***Warning: Under Texas law (Ch. 87, Civil Practice and Remedies Code)
An equine professional is not liable for an injury to or the death of a participant in equine activities resulting from the inherent risks of equine activities.***
Weddings and Special Events are booked at a one hour minimum. An hour is generally all that is needed for a standard event, and the time begins when you ask us to pick you up. You do not need to include the prep time. If you are late, that is deducted from your service time and you will need to pay the overtime fee. Prices vary due to the date, time and location of an event. Please call first before you decide to pay for your wedding or special event online. A deposit to hold your event and extra mileage fees may be paid below. We can help you choose the correct payment option.
Southlake Town Square: Christmas time or any time, we can make your visit special. We offer a Standard tour, which lasts approx. 5-10 minutes; an Extended tour, which can last up to 20 minutes; and any other Special service requests for off-peak days year round. These rates only apply during the holiday season. Check our "Tours at Southlake Town Square" page for Standard and Extended tour dates and times. ***Please see our "Tours at Southlake Town Square" page for reservation and payment options.
Miscellaneous Fees: Miscellaneous Fees added to your bill include Deposits for Special Event service, Mileage, Horse/Driver Gratuity (in $5 and $10 increments) and Overtime for your Special Event. If you happened to receive great service, but forgot to tip, this may be an option for you.
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We hope by adding this convenience feature we have made your booking with Olde Tyme Carriage Co. a little easier.
We appreciate your patronage.